For a city government that seems to spend most of its time trying to figure out new ways to spend its citizens tax dollars, who's bright idea was it to set up the new online utility payment system? This is the most unfriendly system for landlords and property managers and users in general. I'm sure the city government spent a million of its tax payers dollars to an outside consultant to tell them how to set this up. If I am not in Columbia when the bill arrives in the mail and I go online to pay several utility bills, I can't access the actual bill any longer. All I have is a dollar amount on each account and a past payment history. What is the City's kickback on each utility bill payment transaction? $4-$5.00 in service charges per account per payment to pay online is unacceptable. Going back to printing out checks to pay utility bills. At least I'm keeping individuals employed here in Columbia to process my check payment rather than some out-of-state online payment company. The City needs to fire it's IT consultant if this is the best they can come up with.
The website is not user-friendly for making utility payments. No contact for assistance, no itemized bill to review. I should be able to see a digital copy of my bill when I log on to make a payment. The change to the new system is not an improvement for online payment customers.
Like many people, I have been frustrated by the policies of the city government related to parking in the city center. This is not new, it is a permanent feature of college towns, and I don't expect miracles. But lately it has become much worse. The 'business friendly' willingness of the city to accomodate larger businesses and allow them to monopolize individual parking places has created a level of chaos. It has become impossible to patronize downtown restaurants and small businesses due to the number parking spaces held by larger facilities 'valet' reservations and the number of locations held by construction projects.
There seems to be no penalty for persons clearly not handicapped or not displaying a handicapped permit to flagrantly occupy a parking space clearly reserved for physically handicapped persons. I see the signed marked "penalty", but pay no attention. Is the "violation" only monetary without a "civil" charge? What can a private citizen do to notify authorities when the "violation" is observed. Do authorities even care?
City of Columbia (and/or REDI) should campaign to get the appropriate federal agency to redefine boundaries of the Metro Area to combine with Jeff City's. New combined Columbia-Jefferson City Metro area would make it easier to promote the entire region (especially airport, tourism, getting new companies to locate in Mid-Mo.). Currently, Jeff City's Metro Area designation gets Callaway County, which seems unfair. Also, they recently added Randolph and Audrain Counties to Columbia Metro and removed Howard County.
This is absolutely ridiculous that construction has started SO close to campus and student housing with FOUR WEEKS left of school. We have everyday class, finals and graduation to focus on and this construction does not only cause sound pollution but now our water is under a boil advisory. THIS IS A LAW SUIT WAITING TO HAPPEN! The city knows how many thousands of people visit this town for graduation weekend and you have machinery not only blocking roads but also on the sidewalks. I literally had to walk under a machine on the sidewalk to get to class this morning. Figure it out or face legal repercussions.
Affordable housing-rental prices.
my expectation is that those of us who do not / or cannot partake of the internet [yay for free internet at the library] have a medium -- other than going to the library; to participate in the many and varied issues that we try to address here in the city. Add a container of rice - - and you can't go 'far wrong'. We have a SERIOUS, serious amount of poor people in our city. In our county.
I'm thinking that folks would benefit by knowing what is going on - - and how they can participate.
Please add an auto-payment option for utility bills.
With the installation of the new crosswalks on College Ave, there is more traffic on William St. Recently the water problem close to University and William was fixed (thank you). A city worker was painting some curbs near Wilson and William (a good start) but not far enough. There are several curbs in which the paint has faded and weeds have grown, and now many people park where they should not. This obstructs the view and also makes it difficult to turn. Some park very close to stop signs! Some are ticketed, but certainly bright yellow curbs would indicate that drivers should not park there. This would help everyone turn and drive better on William. I am concerned about driving on William in the winter when we have snow and ice.