For a city government that seems to spend most of its time trying to figure out new ways to spend its citizens tax dollars, who's bright idea was it to set up the new online utility payment system? This is the most unfriendly system for landlords and property managers and users in general. I'm sure the city government spent a million of its tax payers dollars to an outside consultant to tell them how to set this up. If I am not in Columbia when the bill arrives in the mail and I go online to pay several utility bills, I can't access the actual bill any longer. All I have is a dollar amount on each account and a past payment history. What is the City's kickback on each utility bill payment transaction? $4-$5.00 in service charges per account per payment to pay online is unacceptable. Going back to printing out checks to pay utility bills. At least I'm keeping individuals employed here in Columbia to process my check payment rather than some out-of-state online payment company. The City needs to fire it's IT consultant if this is the best they can come up with.
The website is not user-friendly for making utility payments. No contact for assistance, no itemized bill to review. I should be able to see a digital copy of my bill when I log on to make a payment. The change to the new system is not an improvement for online payment customers.
Ballenger is a relatively quick street with a speed limit of 40mph. It has many issues that make it hazardous including blind crests and turns, lots of traffic turning on and off the road, a very narrow width, steep dropoffs on the sides, limited lighting, and constant foot traffic. There are parks and crowded neighborhoods packed on both sides of the street, but limited connecting roads, so pedestrians and bicyclists are often stuck having to walk in a muddy ditch or risk being hit by traffic. To add to this, it's difficult to turn out onto the street at several points where the vegetation blocks the view of oncoming traffic. Many of these issues can be resolved by adding shoulders to the side of the road. It would give the children that are always walking on the street somewhere safer to stand, make the bus stops more accessible, and provide better access to the existing resources and stores in the area, including the nice stretch of sidewalk along Mexico Gravel that is currently inaccessible to residents off Ballenger.
A sidewalk between the clark lane roundabout to the mexico gravel rd roundabout to make it safe for pedestrians. This issue has been going on for years ever since I was in high school.